Modernizing HR and Time Tracking Across a Postal Services Organization

Company Overview

A technology subsidiary of a national postal services organization, responsible for modernizing human resources across the business. Legacy processes and integration problems were holding the function back, and the goals were straightforward: increase efficiency, reduce cost, and improve satisfaction for the people relying on the system.

Before: Legacy Processes and Manual Time Tracking

• Multiple stakeholder groups within the organization had differing HR requirements, which meant no single existing process served everyone well.
• Legacy HR processes created redundant tasks and increased the administrative burden on staff.
• Integrating HR processes with the wider IT landscape, including SAP HCM, presented significant technical complexity.
• Time and attendance tracking was manual and inefficient, producing errors and delaying payroll processing.

Why 2iSolutions US?

2iSolutions designed and implemented streamlined workflows that cut administrative overhead out of daily HR operations, then aligned those HR processes with the surrounding IT solutions to reduce the volume of manual work. SAP HCM was integrated into a cohesive HR ecosystem covering time tracking and staff scheduling, resolving the areas that had caused the most friction. The engagement drew on deep SuccessFactors and HCM expertise alongside a track record of handling complex HR integrations and collaborating across competing stakeholder requirements.

After: Efficient Workflows and a Connected HR Ecosystem

• Administrative overhead reduced through streamlined workflows across the HR function.
• Manual tasks cut back by aligning HR processes with the wider IT landscape rather than running them separately.
• SAP HCM integrated into a single connected ecosystem including time tracking and staff scheduling.
• Employee satisfaction and engagement improved through a system that worked with the organization rather than against it.

Efficiency Gains

• Significant cost savings achieved through optimized HR processes.
• Payroll delays and errors reduced by replacing manual time and attendance tracking.
• Redundant tasks removed from legacy HR processes.
• Competing stakeholder requirements resolved into one workable solution.