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Digital Center of Excellence

A center of excellence comprises leaders from various departments, including product managers, digital operations leaders, business unit leaders, technology experts, and more. The digital CoE Services is tasked with the successful execution of the organization's digital transformation, striving towards a shared objective.

Recognized by SAP, NMSDC, CAMSC, WBENC and WOSB

Services

3 stages to Establishing a DCoE

Make strategic choices

To harness digital technologies like artificial intelligence, machine learning, automation, IoT, and augmented reality, businesses must initially pinpoint areas where these technologies can yield the most benefits.

Specify criteria:
To achieve desired business outcomes, a clear understanding of the current state and future growth opportunities related to the new technology is crucial. If the new digital solution doesn't align with business processes, it can result in wasted time and real costs for businesses in both the short-term and long-term.

Ensure the right digital solution is in the hands of the right people:
A CoE Services involves various roles and tasks. The lifecycle of a digital transformation framework project encompasses different phases, such as technical aspects, regulatory issues, maintenance, finance, etc. Select individuals from different departments and assign them roles matching their areas of expertise.

Pursue a holistic approach

Understanding business processes is crucial when introducing digital technologies into operations, aiding in the identification of the most beneficial technologies. It's essential to establish a shared business goal, ensuring all units comprehend it. Evaluating the new technology's holistic benefits and fostering transparent communication between units helps identify and address challenges in the digital transformation process.

Measuring the benefit of selected technology involves users effectively utilizing it, leading to improved business processes in the relevant department. Consequently, Enterprise Digital Excellence Services gain a comprehensive understanding of how the digital transformation impacts various aspects of overall business success.

Prioritize Resources

Resource prioritization extends beyond project costs; it involves a well-structured approach. Follow these steps for effective project prioritization:

  • Value-based Identification: Define the business's strategic goals in collaboration with all stakeholders.
  • Strategic Task Alignment: Ensure tasks align with the overall business strategy.
  • Value Assessment: Differentiate projects based on their value proposition.
  • Information Gathering: Collect essential project data.
  • Criteria Evaluation: Assess each project against predefined criteria to determine required costs and resources.

Adhering to these steps ensures a comprehensive and strategic approach to prioritizing projects based on their value and alignment with overarching business goals.

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