Streamlining HR Processes with SuccessFactors Integration for One of the Largest Municipalities
Industry
Government/Public Sector
Company Overview:
One of the largest municipalities in Canada, this city serves as a central hub for governance, public services, and community welfare. With a diverse workforce and a range of public services, the municipality sought to enhance its HR processes to better serve its employees and citizens.
Before: Manual Processes and Inefficiencies:
- Manual processing of step wage increases, alternate assignment pay rates, and employee contract extensions.
- Human errors and delays in handling critical HR processes.
- Disparate data sources leading to fragmented data analysis and reporting.
Why 2iSolutions and SAP SuccessFactors?
2iSolutions, with extensive expertise in SAP solutions, was selected to streamline and automate the municipality's HR processes using SAP SuccessFactors. Our proven track record and deep understanding of HR challenges made us the ideal partner for this transformation.
After: Automated and Efficient HR Processes:
Streamlined Processes: Automated step wage increases, alternate assignment pay rates, and employee contract extensions, significantly reducing complexity and manual effort.
Enhanced Efficiency: Improved HR efficiency by configuring processes within SuccessFactors, leading to time and resource savings.
Accuracy and Compliance: Ensured data integrity and compliance, minimizing errors and non-compliance risks.
Enhanced Employee Experience: Enabled self-service capabilities, allowing employees to easily initiate and track processes, boosting engagement and satisfaction.
Cost Savings: Reduced administrative costs, allowing reinvestment in strategic HR initiatives.
Future-Readiness: Positioned the municipality for future scalability and adaptability with flexible HR operations.
Efficiency Gains:
- 90% workload reduction: Automated processes reduced manual effort significantly.
- Improved decision-making: Comprehensive and accurate data analysis enabled better strategic decisions.
